Shipping policy
Thank you for choosing elenomad. We aim to provide a seamless and efficient shipping experience for all our customers.
Shipping Process:
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Order Processing: Once your order is placed, our team will process it within 1-2 business days.
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Shipping Options: We offer standard shipping for all orders. Expedited shipping may be available for some location with extra fees. Please contact our customer support team for special requirements.
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Shipping Times: Please allow 3-5 business days for standard shipping. Expedited shipping may arrive sooner, depending on your location.
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Shipping Confirmation: Once your order is shipped, you will receive a confirmation email with your tracking information.
Shipping Restrictions:
Currently, we offer shipping to customers Worldwide. Different shipping fare rate will be applied to different regions, please find it when you check out. There might be additional costs (e.g. tax) when the customer is out of the EU. Please note that this part of the costs will be covered by the customer.
If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team.